Projects Support Officer

Job Purpose:

The role holder will support the project office to ensure that projects are delivered in time, get involved in the pre-project activities such as reviewing project documentation and review business processes to ensure lean and efficient customer journeys.

The role holder will also ensure that the Project management office maintains proper documentation of all as per the guidelines.

Key Responsibilities: Must Not Be More Than 10

• Provide administrative services and support to Project Manager in form of filing and distribution of documents, etc.
• Help in project planning, reporting and risk management.
• Prepare minutes for the Project Steering, Process Performance Committees, Benefits realization meetings
• Prepare meetings and minutes for all the project and sub committees and follow up on actions to ensure all parties deliver on the agreed deliverables (Vendors and Internal stakeholders).
• Maintain centralized folder of all documentation on the project related documents for Audit and BOU preparation.
• Document process flows for the project office and support in documentation of process flows for the different departments.
• Undertake research and competitor benchmark and projects development and review.
• Follow up on sign off of approved projects papers and other documentation.
• Communicating with people all across the organization.
• Support in coordination of project activities.
• Coach the different departmental process champions in process mapping.

Daily Responsibilities: Not More Than 5 Of The Most Typical.

• Schedule the various project and process -related meetings
• Capture all project and process related actions agreed in the meetings
• Follow up on agreed actions from the various meetings.
• Carry out competitor benchmarks for different Projects in the different stages.
• Compile and store projects related documentation

Knowledge, Experience And Personal Competencies

Knowledge

• Project Management Fundamentals
• Financial Services Industry Knowledge
• Benefit / Value assessment
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Adept at conducting research into project-related issues
• Must be able to learn, understand, and apply new technologies.
• Customer service skills an asset.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Tenacious.

Skills

• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Excellent analytical and problem-solving skills.
• Excellent negotiation skills
• Strong leadership, people management skills
• Enthusiastic
• Focus on teamwork.
• Results driven.
• Ability to coach others.
• Time management and excellent organisational skills
• Strong communicator.
• Multitasker
• Ability to work under pressure.
• Ability to multitask.
• Leadership skills.
• Communication and an adeptness in IT.

Academic & Professional

• Bachelor’s degree – IT, Statistics, Commerce, Quantitative Economics and Arts in Economics.
• Professional Qualifications
• Master’s Degree

If your career ambitions match the requirements of this exciting career opportunity, please visit our website https://ug.kcbgroup.com/about/careers and use the link below to log in to our Recruitment portal to submit your application with a detailed CV. Your cover letter should explain what you believe you can offer KCB Bank Uganda. Only shortlisted candidates will be contacted.

To be considered your application must be received by Friday February 24, 2023.