Manager Sales

Key Responsibilities:

• Design and implement the sales strategy that expands Uganda Airlines’ customer base and ensures its strong presence in the market.
• Monitor performance against targets and ensure actions are in place to achieve these targets.
• Analyze the competitive environment and produce market intelligence reports and suggest actions to be taken.
• Monitor and ensure the correct implementation of commercial agreements in relation to Sales such as GDS and GSA contracts.
• Supervise and manage relationships of key corporate and travel agent accounts in order to increase revenue.
• Ensure up-to-date dissemination of information to all stakeholders in the market (travel agencies, corporate clients, general public) by creating and maintaining a to date database.
• Expand the distribution channel by using traditional means and identifying innovative ways of delivering products to customers.
• Report on sales targets, present revenue, and expense reports, and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Work with other members of the team to initiate and execute sales promotion activities aimed at gaining market share and increasing revenue.
• Responsible for writing specific reports on market conditions as required by the Chief Commercial Officer.
• Build strong, professional relationships within the client base to facilitate the development of all revenue opportunities.
• Oversee the carrying out of sales visits to travel agencies, and corporate clients to solicit business to attain sales objectives.
• Establish productive relationship dealings with other industry segments and professional organizations to increase revenue opportunities/growth.
• Actively stay abreast of all developments in the travel industry.
• Responsible for presenting the company’s route network and products creatively to a high professional standard.
• Assist when needed in handling customer complaints.

Competencies (Knowledge/skills/abilities)

• Excellent selling skills
• Ability to deal with customers and overcome objections.
• Good interpersonal and communication skills
• Excellent negotiation and organizational skills with a strong sense of ethics and integrity
• Able to interact with all company departments and levels of management and employees.
• Self-motivated, proactive, and highly organized
• Concise Presentation Skills
• Willingness to work long hours when needed.

Minimum Qualification and Experience:

• Bachelor’s degree in Sales/business administration or a related field.
• Minimum of 7 years experience in Sales
• Experience as a sales representative, airline sales office/ Call center management experience, or sales Manager in a Travel or Hospitality Industry is desired.
• Committed to continuous education through workshops, seminars, and conferences.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise
• Excellent mentoring, coaching, and people management skills.