UN Regional Service Centre in Entebbe, Uganda (RSCE)
Responsibilities
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:
• Acts as focal point for receipt and processing of user requests.
• Provides basic technical support on relevant hardware and software systems applications in assigned area, specifically for the Regional Telephone Billing Unit, e-Billing applications support, implementation of databases and applications in assigned areas and troubleshooting for various applications.
• Installs application systems software and hardware according to specifications.
• Provides basic support in the planning, specification, design, development, implementation and maintenance of customized application software systems; works with senior IT staff on the definition and specification of requirements; builds, tests and modifies prototype application software based on detailed instructions; installs and maintains software systems.
• Assists in the preparation of technical and user documentation, as well as in the production of training materials.
• Provides support on software development matters, including security, data integrity and recovery; assists with needs assessment for new systems (including modifications to existing systems); performs ongoing reviews with users and developers and responds to requirements; requests, implements, provides operational support and maintains various applications.
• Responsible for Planning and implements and support of network services and system security and supervises the work of contractors in the unit during network equipment installation whenever required.
• Maintains regular contact with users and technical staff in user offices and provides support as required.
• Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies.
• Performs other related duties as required.
To apply for this job please visit careers.un.org.