BRAC Uganda Bank
About the Company:
BRAC Uganda Bank Ltd launched on 25 April 2019 and attained its current status as a Tier II Credit institution following a successful background as the leading Microfinances services provider in Uganda. The bank operates 32 regulated branches and 131 satellite offices covering 84 districts in Uganda targeting Micro, Small. and Medium Entrepreneurs. BRAC Uganda Bank Ltd promotes financial inclusion by extending financial services to unserved and underserved populations especially women and youth as well as people living in poverty in rural areas. The Bank is operationally and financially self-sustaining with over 231,000 active customers and a loan book in excess of Ushs.175 billion.
Job Summary: To receive customers over the counter and make payments against withdrawal request after verification.
Key Duties and Responsibilities:
- Receive and count cash at the beginning and closure of shifts
- Provide savings account balance details to customers.
- Undertake daily counting and balancing of the cash in the register as per provided schedules.
- Perform specialised tasks such as preparing statements, personal and money orders.
- Verify and receive loan and utility bill payments as well as mortgage payments.
- Record all transactions at the closing of each shift.
- Respond to customer queries relating to savings accounts as well as other bank-related products.
- Opening new accounts.
Qualifications, Skills and Experience:
- Bachelor’s degree or Diploma in any course
Knowledge, Skills & Competences
- Timely resolution of customer queries
- Customer satisfaction
- Teamwork
- Reduction in shortages
- Number of transactions completed
- Transaction accuracy (error rate 0.05% against number of transactions per month
- High level of integrity
- High level of confidentiality
How to Apply:
Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN PDF FILE mentioning the job title as the subject matter to recruitment.bracugandabankltd@brac.net
Deadline: 11th April 2025
All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd.
Note: Only shortlisted candidates will be contacted.