Business Analyst Digital Products

KEY RESPONSIBILITIES: 

• Evaluation of business ideas, projects, and initiatives.
• Support in business case creation for digital products by gathering all necessary requirements, data and information.
• Support implementation of digital products and services to drive the digital agenda by ensuring efficiency in business processes.
• Analyze data to identify industry and customer trends.
• Share Business performance reports with stakeholders both internal and external to facilitate decision making.
• Analyze, visualize, and interpret business data to evaluate key businesses operations and processes, identifying areas for improvement in line with user needs and stakeholder priorities.
• Develop reports and other information products to present analysis that supports decision-making, strategy, and routine business operations.
• Knowledge transfer – Systems training and knowledge transfer support.
• Make recommendations on ways to improve systems by studying current practices and designing any modifications.
• Review, analyze, and create detailed documentation of business processes and user needs, including workflow.
• Developing and documenting User Adoption Strategies and supporting the business in change management of systems and process changes.
• Support line managers to develop and maintain business dynamic dashboards, highlighting performance against critical KRA/KPIs thus enhancing visibility and awareness throughout the business.
• Identify, analyze, and interpret trends or patterns in complex data sets to aid management decision making.
• Train internal and external users on reporting tools and provide ongoing support.
• Drive operational excellence by liaising with ICT team to automate manual processes by leveraging on existing resources and Innovation.

Skills and Experience

• Bachelor’s degree in computer science, Mathematics, and Statistics or equivalent combination of education.
• 2 years of experience in financial services reporting and analysis
• Adaptable to change and able to work independently and as part of a team.
• Technical expertise with data modeling, database design, and data mining,
•  Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail and accuracy.
• Experience in authoring SQL queries and using report writing tools with  Power BI experience
• Exceptional report presentation skills with use of visualization and dashboard
• Strong problem analysis skills to include the use of mathematical/ statistical concepts to validate results.
• Clear and concise communication with superior written and verbal communication skills.
• Ability to interact with all levels of internal and external business partners.
• Manage and prioritize work effectively with minimal supervision.